By accessing or using Brew Routes, you agree to these Terms of Service. If you do not agree, do not use the service.
You are responsible for maintaining accurate account information and for activity under your account. You must use lawful credentials and keep access secure.
You retain ownership of content you submit (such as posts, photos, and comments). You grant Brew Routes a non-exclusive license to host, display, and process that content solely to operate and improve the service.
You may not post unlawful, abusive, infringing, deceptive, or harmful material, attempt unauthorized access, abuse platform systems, or interfere with service availability.
We may remove content, limit features, suspend, or terminate accounts that violate these terms or create platform risk.
Brew Routes integrates third-party services (including authentication, maps, storage, and messaging providers). Their own terms and privacy policies may apply.
We may change, suspend, or discontinue parts of the service at any time. We do not guarantee uninterrupted or error-free operation.
The service is provided "as is" and "as available." To the fullest extent allowed by law, Brew Routes disclaims warranties and is not liable for indirect, incidental, special, or consequential damages arising from use of the platform.
You can request account deletion from Settings. We may also terminate access for violations or legal/security reasons. Deletion and retention handling are described in our Privacy Policy.
Owner tools show totals for your café: visits, new and returning people, regulars, ratings, how many would go back and why, and unnamed comments on what could be better. You never see your customers' names, emails, or contact details, and you can't export a customer list. We send your café's notes only to people who chose to hear from it.
You use this only to run and improve your café, you don't try to work out who wrote a comment, and your notes are honest and about your café. We keep the data secure, honour mutes, and tell you if something goes wrong with data that affects your café.
For legal, terms, or account questions, contact support@brewroutescoffee.com.
This address is also our single point of contact for authorities and users under the EU Digital Services Act. You can write to us in English or German. To report illegal content, use Report in the app or email us with a link to the content and why. If we remove content or restrict an account, we tell you why.
Last Updated: February 18, 2026